Website: https://g1autoparts.com/ 

This Privacy Policy describes how G1 Auto parts (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website at https://g1autoparts.com/ (the “Website”) and when you interact with our services, including our SMS messaging program. We are committed to protecting your privacy and handling your information responsibly.

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1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”). The types of Personal Information we collect depend on how you interact with our Website and services.

1.1. Information You Provide Directly:

When you engage with our Website or services, you may provide us with the following Personal Information:

• Contact Information: Name, email address, phone number (specifically for SMS messaging opt-in), mailing address.
• Account Information: If you create an account, we may collect your username and password.
• Communication Content: Any information you provide when you communicate with us, such as customer service inquiries, feedback, or survey responses.
• SMS Opt-in Information: Your explicit consent to receive SMS messages from us. This includes the phone number you provide for this purpose.

1.2. Information Collected Automatically:

When you visit our Website, we may automatically collect certain information about your device and browsing activity:

• Usage Data: Information about how you access and use the Website, such as your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your interactions with our Website, enhance your user experience, and for analytics purposes. You can manage your cookie preferences through your browser settings.

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2. How We Use Your Information

We use the Personal Information we collect for various purposes, including:

• To Provide and Maintain Our Services: To operate, maintain, and improve our Website and the services you request, including processing your requests and fulfilling transactions.
• To Communicate with You: To send you updates, confirmations, technical notices, security alerts, and support and administrative messages.

SMS Messaging Program (A2P 10DLC Compliance):

To send you SMS messages that you have explicitly opted in to receive, such as:

Order confirmations, shipping updates, appointment reminders, important service alerts, promotional offers, two-factor authentication (OTP codes), customer service communications, etc.

• To manage your preferences and process opt-out requests for our SMS program.
• To comply with A2P 10DLC (Application-to-Person 10-Digit Long Code) regulations, including maintaining records of your consent.
• For Marketing and Promotional Purposes: To send you marketing communications about our products, services, offers, and promotions (where you have consented to receive such communications).
• For Analytics and Improvement: To understand how users interact with our Website and services, analyze trends, and improve our offerings.
• For Security and Fraud Prevention: To detect, prevent, and respond to potential security incidents, fraud, or other malicious activities.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements, including responding to lawful requests from public authorities.

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3. How We Share Your Information

We do not sell, rent, release, or trade your Personal Information, including your mobile information and SMS opt-in data, to third parties for marketing or promotional purposes without your explicit consent or legal obligation.

We may share your information in the following limited circumstances:

• With Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, email delivery, and SMS messaging platforms. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
• Business Transfers: In connection with a merger, acquisition, asset sale, or other business transaction involving all or part of our company, your information may be transferred to the new entity. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
• With Your Consent: We may share your information with your explicit consent or at your direction.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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4. Your Choices and Opt-Out Options

You have choices regarding the collection and use of your information:

• SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with “STOP” to the number from which you received the message. You may also reply with “HELP” for assistance. Once we receive your “STOP” message, you will no longer receive further text messages from us. Please allow a few business days for your request to be processed.
• Email Communications: You can opt out of receiving promotional emails from us by following the STOP instructions provided in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
• Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.

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5. Data Security

We implement reasonable technical, administrative, and physical security measures designed to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the retention period expires, we will securely delete or anonymize your information.

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7. Children’s Privacy

Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children without parental consent. If we become aware that we have collected Personal Information from a child without verifiable parental consent, we will take steps to delete that information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: support@g1autoparts.com

Phone: +1 (800) 320-8491

We do not transfer, share, or disclose your personal information to any external organizations under any circumstances, including with your consent. We have implemented strict internal controls to prevent unauthorized sharing of user data.